Changing your broadband or energy supplier, or even your bank, for a better deal is simpler than it used to be.

Seeking out a better deal from your broadband, pay TV and energy suppliers? While you know it could save hundreds of pounds, you might be wondering if it's worth the hassle. But often it only needs one call or a couple of clicks - and banks even pay an incentive to people who switch their main current accounts. Regulators have made the switching process easier in recent years, encouraging people to shop around when cost of living pressures have intensified. Which deals are the best for you still depends on your circumstances, but here are some of the ways that switching works. Virgin Media has just been fined £28m by regulator Ofcom for repeatedly preventing customers from cancelling contracts. The communications regulator said it uncovered tactics including agents deliberately hanging up calls, and customers being put on hold "for no reason". Millions of calls from customers were likely to have been mishandled over a three-year period which prevented or delayed them from switching to a better broadband, landline or pay-TV deal. Anyone switching now shouldn't face the same hassle. Ofcom's One Touch Switch service, launched in 2024, means you only have to contact your new provider, not negotiate with the old one. Ofcom says you should check whether you are in or out of contract, external, as you could face exit fees.